.tic-support-page{--support-glass:color-mix(in srgb,var(--panel) 80%,transparent);background:radial-gradient(ellipse at 4% 18%,color-mix(in srgb,var(--brand-teal) 8%,transparent),transparent 38%),var(--bg);min-height:100vh;color:var(--text)}.tic-support-heading{justify-content:space-between;align-items:flex-end;gap:28px;width:min(1200px,100%);margin:auto;padding:68px 28px 31px;display:flex}.tic-support-heading .tic-eyebrow{align-items:center;gap:9px;display:flex}.tic-support-heading h1{letter-spacing:-.075em;margin:17px 0 13px;font-size:clamp(45px,6vw,70px);font-weight:550;line-height:1}.tic-support-heading h1 span,.tic-support-greeting h2 span{color:var(--brand-teal)}.tic-support-heading>div:first-child>p:last-child{max-width:560px;color:var(--muted);margin:0;font-size:14px;line-height:1.7}.tic-support-team{border:1px solid color-mix(in srgb,var(--brand-teal) 20%,var(--line));background:var(--support-glass);min-width:270px;box-shadow:0 13px 38px color-mix(in srgb,var(--text) 5%,transparent),inset 0 1px #fff9;-webkit-backdrop-filter:blur(18px);border-radius:14px;align-items:center;gap:11px;padding:15px 17px;display:flex}.tic-support-team-mark{background:linear-gradient(145deg,color-mix(in srgb,var(--brand-teal) 22%,var(--panel)),var(--panel));width:39px;height:39px;color:var(--brand-teal);border-radius:12px;place-items:center;font-size:19px;font-weight:720;display:grid}.tic-support-team>div{gap:4px;min-width:0;display:grid}.tic-support-team strong{font-size:12px}.tic-support-team small{color:var(--muted);font-size:9px}.tic-support-presence{color:var(--muted);font:9px var(--mono);align-items:center;gap:6px;margin-left:auto;display:flex}.tic-support-presence i{background:#29b78d;border-radius:50%;width:6px;height:6px;box-shadow:0 0 0 4px #29b78d1d}.tic-support-shell{border:1px solid color-mix(in srgb,var(--brand-teal) 16%,var(--line));background:color-mix(in srgb,var(--panel) 69%,transparent);width:min(1200px,100% - 56px);min-height:520px;box-shadow:0 25px 80px color-mix(in srgb,var(--text) 8%,transparent),inset 0 1px #ffffffa3;-webkit-backdrop-filter:blur(24px);border-radius:22px;grid-template-columns:minmax(300px,.72fr) minmax(0,1.28fr);margin:0 auto 66px;display:grid;overflow:hidden}.tic-support-home{border-right:1px solid var(--line);background:radial-gradient(ellipse at 0 0,color-mix(in srgb,var(--brand-teal) 8%,transparent),transparent 56%),color-mix(in srgb,var(--panel) 70%,transparent);flex-direction:column;min-width:0;padding:34px 28px;display:flex}.tic-support-greeting .tic-eyebrow{font-size:8px}.tic-support-greeting h2{letter-spacing:-.065em;margin:24px 0 9px;font-size:clamp(31px,3vw,43px);font-weight:540;line-height:1.05}.tic-support-greeting>p{color:var(--muted);margin:0 0 23px;font-size:11px;line-height:1.65}.tic-support-start{border:1px solid color-mix(in srgb,var(--line) 80%,transparent);background:color-mix(in srgb,var(--panel) 91%,transparent);min-height:72px;color:var(--text);text-align:left;box-shadow:0 8px 24px color-mix(in srgb,var(--text) 5%,transparent),inset 0 1px #fff;border-radius:14px;justify-content:space-between;align-items:center;gap:14px;padding:13px 17px;transition:transform .18s,border-color .18s,box-shadow .18s;display:flex}.tic-support-start:not(:disabled):hover{border-color:color-mix(in srgb,var(--brand-teal) 40%,var(--line));box-shadow:0 15px 32px color-mix(in srgb,var(--brand-teal) 10%,transparent);transform:translateY(-2px)}.tic-support-start:disabled{opacity:.68;cursor:not-allowed}.tic-support-start>span{gap:5px;display:grid}.tic-support-start strong{font-size:13px}.tic-support-start small{color:var(--muted);font-size:9px}.tic-support-start>b{color:var(--brand-teal);font-size:23px;font-weight:450}.tic-support-signin{color:var(--brand-teal);margin-top:10px;font-size:10px;font-weight:650}.tic-support-health{border:1px solid color-mix(in srgb,#27a881 18%,var(--line));background:color-mix(in srgb,var(--panel) 90%,transparent);border-radius:14px;align-items:center;gap:12px;margin-top:13px;padding:15px 14px;display:flex}.tic-support-check{background:color-mix(in srgb,#27a881 16%,var(--panel));color:#168364;border-radius:50%;flex:none;place-items:center;width:32px;height:32px;font-size:17px;font-weight:700;display:grid}.tic-support-health>div{gap:4px;display:grid}.tic-support-health strong{font-size:11px}.tic-support-health small{color:var(--muted);font-size:9px;line-height:1.45}.tic-support-home-foot{color:var(--muted);font:8px var(--mono);letter-spacing:.06em;gap:9px;margin-top:auto;padding-top:31px;display:grid}.tic-support-home-foot a{color:var(--brand-teal);font:600 10px var(--font);letter-spacing:0}.tic-support-messages{background:color-mix(in srgb,var(--panel) 40%,transparent);flex-direction:column;min-width:0;min-height:520px;display:flex}.tic-support-messages-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:15px;padding:25px 29px;display:flex}.tic-support-messages-head .tic-eyebrow{margin:0 0 6px;font-size:8px}.tic-support-messages-head h2{letter-spacing:-.04em;margin:0;font-size:17px;font-weight:580}.tic-support-messages-head>button,.tic-support-back{border:1px solid var(--line);background:var(--support-glass);color:var(--muted);border-radius:8px;padding:8px 11px;font-size:10px}.tic-support-empty{text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;padding:38px;display:flex}.tic-support-empty>span{border:1px solid color-mix(in srgb,var(--brand-teal) 25%,var(--line));background:color-mix(in srgb,var(--brand-teal) 8%,var(--panel));width:49px;height:49px;color:var(--brand-teal);border-radius:16px;place-items:center;font-size:20px;display:grid}.tic-support-empty strong{letter-spacing:-.03em;margin-top:14px;font-size:16px}.tic-support-empty p{color:var(--muted);margin:7px 0 18px;font-size:11px}.tic-support-empty button{border:1px solid var(--brand-teal);background:var(--brand-teal);min-height:43px;color:var(--brand-ink,#071512);border-radius:10px;padding:0 17px;font-size:11px;font-weight:680}.tic-support-ticket-list{align-content:start;padding:8px 20px;display:grid}.tic-support-ticket-list>button{border:0;border-bottom:1px solid var(--line);min-width:0;color:var(--text);text-align:left;background:0 0;align-items:center;gap:12px;padding:15px 9px;display:flex}.tic-support-ticket-list>button:hover{background:color-mix(in srgb,var(--brand-teal) 4%,transparent)}.tic-support-ticket-icon{border:1px solid var(--line);width:33px;height:33px;color:var(--brand-teal);border-radius:11px;flex:none;place-items:center;display:grid}.tic-support-ticket-copy{flex:1;gap:5px;min-width:0;display:grid}.tic-support-ticket-copy strong{text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.tic-support-ticket-copy small{color:var(--muted);font-size:9px}.tic-support-status{border:1px solid color-mix(in srgb,var(--brand-teal) 20%,var(--line));background:color-mix(in srgb,var(--brand-teal) 6%,transparent);color:var(--brand-teal);font:8px var(--mono);white-space:nowrap;border-radius:99px;flex:none;align-items:center;padding:5px 8px;display:inline-flex}.tic-support-status.is-resolved{color:#24875f;background:#29966a12;border-color:#29966a40}.tic-support-status.is-cancelled{color:var(--muted);background:#8882;border-color:#8884}.tic-support-status.is-awaiting_user{color:#98722b;background:#c79c4112;border-color:#c79c4140}.tic-support-compose{align-content:start;gap:12px;width:100%;max-width:700px;margin:0 auto;padding:22px 28px 28px;display:grid}.tic-support-compose .tic-support-back{justify-self:start;margin-bottom:3px}.tic-support-compose .tic-eyebrow{margin:7px 0 0;font-size:8px}.tic-support-compose h3{letter-spacing:-.05em;margin:-6px 0 0;font-size:23px}.tic-support-form-note{color:var(--muted);margin:0 0 3px;font-size:10px;line-height:1.6}.tic-support-compose label{color:var(--muted);gap:6px;font-size:10px;font-weight:620;display:grid}.tic-support-compose input,.tic-support-compose textarea,.tic-support-compose select,.tic-support-reply textarea{border:1px solid var(--line);background:color-mix(in srgb,var(--panel) 84%,transparent);width:100%;min-width:0;color:var(--text);font:11px/1.55 var(--font);border-radius:10px;outline:none}.tic-support-compose input,.tic-support-compose select{height:42px;padding:0 12px}.tic-support-compose textarea{resize:vertical;min-height:108px;padding:11px 12px}.tic-support-compose :is(input,textarea,select):focus,.tic-support-reply textarea:focus{border-color:color-mix(in srgb,var(--brand-teal) 55%,var(--line));box-shadow:0 0 0 3px color-mix(in srgb,var(--brand-teal) 10%,transparent)}.tic-support-form-actions{justify-content:space-between;align-items:center;gap:15px;display:flex}.tic-support-form-actions>span{color:var(--muted);text-overflow:ellipsis;font-size:9px;overflow:hidden}.tic-support-form-actions .tic-button{gap:13px;min-height:42px;font-size:10px}.tic-support-thread{flex-direction:column;flex:1;min-height:0;display:flex}.tic-support-thread-meta{border-bottom:1px solid var(--line);color:var(--muted);flex-wrap:wrap;align-items:center;gap:10px;padding:14px 24px;font-size:9px;display:flex}.tic-support-message-list{flex-direction:column;flex:1;gap:13px;padding:22px 24px;display:flex;overflow:auto}.tic-support-message{border:1px solid var(--line);background:color-mix(in srgb,var(--panel) 88%,transparent);border-radius:14px;max-width:min(82%,620px);padding:13px 15px;box-shadow:inset 0 1px #ffffff7d}.tic-support-message.is-requester{border-color:color-mix(in srgb,var(--brand-teal) 20%,var(--line));background:color-mix(in srgb,var(--brand-teal) 8%,var(--panel));align-self:flex-end}.tic-support-message>div{align-items:center;gap:12px;display:flex}.tic-support-message strong{font-size:10px}.tic-support-message time{color:var(--muted);font-size:8px}.tic-support-message p{color:var(--text);white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0 0;font-size:11px;line-height:1.65}.tic-support-reply{border:1px solid color-mix(in srgb,var(--brand-teal) 17%,var(--line));background:var(--support-glass);box-shadow:0 8px 26px color-mix(in srgb,var(--text) 5%,transparent);border-radius:14px;align-items:flex-end;gap:9px;margin:0 18px 18px;padding:9px;display:flex}.tic-support-reply textarea{resize:vertical;background:0 0;border:0;min-height:42px;max-height:130px;padding:10px}.tic-support-reply button{background:var(--brand-teal);min-height:39px;color:var(--brand-ink,#071512);white-space:nowrap;border:0;border-radius:9px;align-items:center;gap:8px;padding:0 13px;font-size:10px;font-weight:680;display:flex}.tic-support-reply button:disabled{opacity:.5}.tic-support-closed-note{color:var(--muted);margin:auto;padding:20px;font-size:10px}.tic-support-notice,.tic-support-error{border:1px solid color-mix(in srgb,var(--brand-teal) 28%,var(--line));background:var(--support-glass);width:min(1200px,100% - 56px);color:var(--text);border-radius:10px;margin:-45px auto 50px;padding:12px 15px;font-size:11px}.tic-support-error{color:#a0433b;border-color:#bf655c55}.tic-support-mobile-tabs{display:none}@media (max-width:780px){.tic-support-heading{flex-direction:column;align-items:flex-start;padding:49px 20px 22px}.tic-support-heading h1{font-size:clamp(41px,10vw,58px)}.tic-support-team{width:100%;max-width:430px}.tic-support-shell{border-radius:19px;grid-template-columns:1fr;width:calc(100% - 32px);min-height:510px;margin-bottom:35px}.tic-support-home{border-right:0;min-height:490px;padding:25px 22px}.tic-support-messages{min-height:510px;display:none}.tic-support-home.is-active{display:none}.tic-support-messages.is-active{display:flex}.tic-support-compose{padding:18px 18px 24px}.tic-support-messages-head{padding:20px}.tic-support-ticket-list{padding-inline:10px}.tic-support-message-list{padding:16px}.tic-support-reply{margin-inline:10px}.tic-support-mobile-tabs{z-index:1150;min-height:68px;padding:6px 16px calc(6px + env(safe-area-inset-bottom));border-top:1px solid color-mix(in srgb,var(--line) 78%,transparent);background:color-mix(in srgb,var(--panel) 82%,transparent);box-shadow:0 -8px 28px color-mix(in srgb,var(--text) 5%,transparent);-webkit-backdrop-filter:blur(24px)saturate(155%);grid-template-columns:1fr 1fr;display:grid;position:fixed;bottom:0;left:0;right:0}.tic-support-mobile-tabs button{color:var(--muted);font:10px var(--font);background:0 0;border:0;border-radius:12px;align-content:center;place-items:center;gap:3px;display:grid;position:relative}.tic-support-mobile-tabs button>span{font-size:19px;line-height:20px}.tic-support-mobile-tabs button.active{color:var(--brand-teal);font-weight:680}.tic-support-mobile-tabs button i{background:var(--brand-teal);min-width:15px;height:15px;color:var(--brand-ink,#071512);font:8px var(--font);border-radius:99px;place-items:center;padding:0 4px;font-style:normal;display:grid;position:absolute;top:3px;left:calc(50% + 15px)}.tic-support-page{padding-bottom:calc(76px + env(safe-area-inset-bottom))}.tic-support-notice,.tic-support-error{width:calc(100% - 32px);margin:-15px auto 25px}}@media (max-width:460px){.tic-support-heading{padding-top:40px}.tic-support-heading>div:first-child>p:last-child{font-size:12px}.tic-support-team{min-width:0;padding:13px}.tic-support-team small{font-size:8px}.tic-support-shell{min-height:520px}.tic-support-home{min-height:500px;padding:22px 18px}.tic-support-greeting h2{font-size:36px}.tic-support-messages{min-height:520px}.tic-support-messages-head{padding:17px}.tic-support-status{padding:5px 6px;font-size:7px}.tic-support-ticket-list>button{gap:8px;padding-inline:5px}.tic-support-ticket-copy strong{max-width:39vw}.tic-support-compose{gap:10px}.tic-support-compose h3{font-size:21px}.tic-support-form-actions{flex-direction:column;align-items:flex-start}.tic-support-form-actions .tic-button{justify-content:space-between;width:100%}.tic-support-message{max-width:93%}.tic-support-message-list{gap:10px;padding:13px}.tic-support-reply button{padding-inline:10px;font-size:9px}}@media (prefers-reduced-motion:reduce){.tic-support-start{transition:none}}